Privacy Policy

Introduction

Synaptix ("we," "our," or "us"), a Kronos Group company, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our concussion management platform.

Information We Collect

We collect information that you provide directly to us, including:

• Contact information (name, email, phone number)
• Practice information (practice name, specialty)
• Clinical data entered into the platform (protected health information)
• Usage data and analytics
• Communication preferences

How We Use Your Information

We use the information we collect to:

• Provide and maintain our concussion management services
• Process demo requests and inquiries
• Send administrative communications
• Improve our platform and develop new features
• Comply with legal obligations

HIPAA Compliance

Synaptix is designed to be HIPAA compliant. We implement appropriate administrative, technical, and physical safeguards to protect Protected Health Information (PHI) in accordance with HIPAA requirements. We will enter into Business Associate Agreements (BAAs) with covered entities as required.

Data Security

We implement industry-standard security measures including:

• Encryption of data in transit and at rest
• Secure access controls and authentication
• Regular security audits and monitoring
• Employee training on data protection

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Clinical data is retained in accordance with applicable healthcare regulations and your organization's retention policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: